Terms and Conditions of Trade for WordMax Media
1. Definitions
- Client: The individual or entity engaging WordMax Media’s services.
- WordMax Media: The entity providing marketing services.
- Services: The marketing services to be provided by WordMax Media, including but not limited to the creation of marketing plans, advertising campaigns, sales campaigns, social media calendars, and content.
- Templates: The proprietary templates, materials, and intellectual property used by WordMax Media to deliver the Services.
2. Scope of Services
- Services: WordMax Media will provide the following services:
- Consultation meetings
- Marketing plans
- Advertising strategies
- Sales strategies
- Social media calendars
- Copywriting
- Radio commercial scripts
- Content creation
- Sales training
- Corporate presentations and workshops
3. Pricing
- Marketing Plans: $149 for a 1-hour consultation, fully created marketing plan, 4-week social media calendar, and limited social media content.
- Additional Work: $99 per hour (billed in 15-minute increments) for additional planning, calendars, copywriting, and content creation.
- Sales Training: $150 per hour per person.
- Corporate Presentations/Workshops: $300 for one hour or $500 for two.
- Radio Commercial Scripts: $29 for a 30-second script.
4. Order Process
- A confirmation email outlining the scope of work will be required, confirmed by both WordMax Media and the Client before work commences.
5. Payments
- All work will be invoiced with 30-day credit terms from the invoice date.
- Invoices are to be paid by direct debit.
- Late payments will incur a $20 per week late fee until settled.
6. Cancellation
- Work can be cancelled within 24 hours of receiving the work. Cancellation are required in writing and sent to sales@wordmax.com.au
- Cancellations after 24 hours may result in charges for work completed up to the time of cancellation.
7. Turnaround Time
- Marketing plans will be delivered within 7 days from the confirmation date.
- Some copywriting, content creation, and radio scripts can be produced within 24 hours on request.
8. Errors, Problems, and Complaints
- Reporting Errors and Problems: If the Client encounters any errors or problems with the Services, they must notify WordMax Media in writing within 5 days of discovering the issue.
- Resolution: WordMax Media will investigate all reported errors and problems and make reasonable efforts to correct them in a timely manner.
- Dispute Resolution: If the Client and WordMax Media cannot resolve a dispute through negotiation, the parties agree to [mediation or arbitration] as the exclusive means of resolving such disputes.
9. Indemnity and Liability
- Upon completion of all work, the Client agrees that the planning, copy, content, scripts, or presentation outline created by WordMax Media is correct and approves its use for the intended purpose.
- The Client grants WordMax Media approval and consent for the material to be released and accepts the work as their own, assuming all liabilities that may result in the future.
- WordMax Media holds no liability for the finalised planning, copy, content, scripts, or presentation content and is not liable for any implications that may occur from the use, producing, posting, and airing of the material.
10. Additional Terms
- All work created by WordMax Media is designed for the original purpose of the agreement. Any deviations may require approval and incur additional charges.
- All templates are the property of WordMax Media and cannot be used for any other purpose.